Ratings & Reviews

Overall Rating

3(195 reviews)82.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Affordable Housingsubmitted by Brian F. - |Recommended: YesNice place for affordable housing
response from property -We are pleased to hear that you are enjoying your time as a member of our community. We hope we continue to provide you with a place you can be proud to call home.
Good location, but I'm having some issues about maintenance. I sent maintenance request and take too long or nobody say anything.submitted by Seviany C. - |Recommended: NoI like because for the location but we can see trash, dogs/cats poops everywhere it's embarrassing and nasty. Someone hit my car and run away. No cameras or lights in the parking in lot (I already requested but I never received answer from the office). I sent request for air filter cleaning they came but didn't well, and had paint for everywhere and on my furniture too.
response from property -We apologize for any inconvenience you've encountered in regards to the concerns you have expressed here. Maintenance works diligently to pick up dog and cat waste throughout the community. If you feel that there are areas that could benefit from extra attention, please call the office so that we may address it immediately. This goes for the lights as well. We do change our filters when the apartment is prepared for a new resident but we also have them in the office for your convenience. We are committed to providing our residents with high quality apartment homes and amenities. If you would like to schedule an appointment with the office, please call us Monday - Friday at 512-249-4000 to discuss further. We are here to meet your expectations.
Decentsubmitted by Cameron K. - |Recommended: NoOverall It is what is to be expected considering the area and price range. One one I would like to make is for your online site to define the terms and or items for which are being charged. When paying the fee associated with my rent I pay the exact amount only to find a week later there is another charge which is not rent that is applied. In the invoicing system the fee is called rent. A proper label or description of what is being charged would be nice. I find it very annoying .
response from property -Thank you for bringing this to our attention. We will look into this right away.
Very inconsistent and sometimes Its great and sometimes its horriblesubmitted by Albert J. - |Recommended: NoA rollercoaster, Plus throughout this entire cold streak I've waited for a weather strip for my door and they fixed the shower, but never the strip for my door.
response from property -As a property management company, resident satisfaction is our number one priority. We would like the opportunity to meet with you and discuss your concerns in greater detail. Please contact us at 512-249-4000 or intlresidence@trinity-pm.com at your earliest convenience so we may schedule an appointment. We are here to be of service.
Very quick about fixing anything when I fill out paper form request.submitted by Maria S. - |Recommended: YesEnjoyable. Nice neighbors. Quiet. Everyone looks out for each other. I like my neighbor that is always paying attention to what goes on in neighborhood. Keeps me informed. It's like having a neighborhood watch. Especially when you are new.
response from property -Thank you for taking the time to share your feedback with us. One of our main goals is to build a strong sense of community and provide each resident with the service and amenities that make for an exceptional living experience. We hope you continue to enjoy your stay at International Residence.
In good areasubmitted by Mark N. - |Recommended: Yesits ok, close to alot of different business
response from property -Thank you for your review. We are pleased to hear that our location has helped make International Residence a place you can be proud to call home. We hope you continue to enjoy your stay with us.
Needs new windows, not energy efficientsubmitted by Patricia D. - |Recommended: NoOk
response from property -Thank you for sharing suggestions with us of how we may better serve our residents. If you have any additional feedback you'd like to share with us, please contact us at 512-249-4000. We are here to be of service.
Plenty of Interior Space and a Nice Layoutsubmitted by Jennifer P. - |Recommended: YesParking can be a problem sometimes, but the space you get for the price is worth it. The office and maintenance staff are generally friendly. With the exception of one neighbor who used to live here, most everyone is quiet and friendly.
response from property -Thank you for the review. We are pleased to hear that your apartment home and the service provided by our on-site team have helped you enjoy your stay with us. We hope we continue to meet your expectations.
Not a bad place to livesubmitted by Travis H. - |Recommended: Yesnot terrible
response from property -Thank you for taking the time to review our community. We see that in most areas you seemed to be fairly satisfied but looks as though parking is an area that you think we may be able to improve in. If you have any suggestions or additional feedback you'd like to share with us, please contact us at 512-249-4000. We are here to be of service.
Needs a facelift for apartments and parkingsubmitted by Lakesha S. - |Recommended: NoIt's nice most of the time outside of the obvious pest control issue
response from property -Thank you for your constructive feedback. If you would like to schedule an appointment to have our pest control service visit your apartment home, please contact us at 512-249-4000 and we will be more than happy to address this concern. We are always happy to be of service.
Affordable, comfortable, and plesant submitted by Mikaila M. - |Recommended: YesMostly great, although the way the split up the water doesn't seem quite fair. Living by myself in a studio should rack up a $100+ water bill.
response from property -Thank you for your review. If you would like to review our utility billing, please stop by the office or give us a call at 512-249-4000. We are happy to be of service and answer any questions you may have.
It's a great community, and you get more living space, as opposed to other communitiessubmitted by Verneicia H. - |Recommended: YesMy family and I enjoy our living space, it's a great floor plan and everyone is happy. The landscaping may not be a plush as other communities around this property, but no other community can compare to the space that you get for your money! Which is what sold us on this property! We love it and are planning our renewing our lease for another year :)
response from property -Thank you for taking the time to share these kind words about our community. We are pleased to hear that your experience has been a positive one and that you have decided to continue your residency with us. We hope we continue to meet your expectations.
Greatsubmitted by Model 3. - |Recommended: YesA wonderful place to be
response from property -Thank you for your review. We can see that our maintenance team and the noise level of our community are two contributing factors to your enjoyment of our community. We hope we continue to provide you with an exceptional place to call home.
Good place to save money while looking for a real homesubmitted by Karen D. - |Recommended: NoIt is just "ok" living at the International Residence. It has a cold professionalism to it that is anything but hospitable. However, you are paying a low rate so it almost hard to expect more than that.
response from property -As a property management team, one of our main priorities is to provide excellent service that helps add positively to the resident experience. Please contact us directly at 512-249-4000 to discuss your concerns in greater detail.
Profile won't show any info for present or past submitted by Tyler L. - |Recommended: YesTo fix my profile so I can see my payment history and my present stuff as well
response from property -Thank you for bringing this issue to our attention. Please contact us directly at 512-249-4000 so we may review your profile with you.