Ratings & Reviews

Overall Rating

3(195 reviews)82.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

It's oksubmitted by Clifford S. - |Recommended: NoIt's just ok. Maintenance could be a lot better and need more dumpsters. Bedrooms are very big.
response from property -Thank you for your constructive feedback. If you have any additional suggestions you'd like to share with us, please notify a member of our team. We are always looking into new ways to ensure that our residents are satisfied with their experience at International Residence.
Needs renovations, needs better maintenance, Trinity staff really are amazing.submitted by Stephanie K. - |Recommended: NoNot the best. I hate the parking lot. It kills my car. I hate how poorly kept the rooms are.
response from property -Thank you for your constructive feedback. If there are any additional concerns or questions you have that you would like to discuss, please contact us at 512-249-4000 at your earliest convenience. We look forward to speaking with you.
Large apartments but older and run downsubmitted by Neil S. - |Recommended: YesMostly fine, minor annoyances when it is cold out and the insulation on all doors and windows is horrible. Hot water doesn't work well consistently in either shower. Every resident I have met is friendly.
response from property -Thank you for the constructive feedback regarding our community. If you have any maintenance issues that you would like to bring to our attention, please contact us at 512-249-4000 and we will set up a time that a member of our team can come and assess the situation. We look forward to speaking with you and enhancing your enjoyment of your home.
So far I have been happy here.submitted by Denise W. - |Recommended: YesMy area is quite thank goodness. I have had no problems. Then when I had to talk to someone in the office, they all have been very nice.
response from property -We are pleased to hear that our on-site team has provided you with exceptional service. We hope we continue to meet your expectations.
Decent Place to Livesubmitted by Michele H. - |Recommended: YesI have lived here almost four years now and I don't have any complaints.
response from property -Thank you for your review and your long-time residency. We are pleased to hear that your stay with us has been a positive experience. If there is ever anything we can do to enhance your experience with us, please let a member of our team know. We are here to be of service.
It takes way to long for repairs to be completedsubmitted by Randall O. - |Recommended: NoThe space for the price is a really good deal. The staff is friendly and having a balcony and fireplace are really nice...The apartments need some renovations, especially the windows and insulation because energy bills are through the roof. It takes far too long for repairs to be made in the apartments.
response from property -As a property management company, resident satisfaction is our number one priority. We would like the opportunity to meet with you and discuss your concerns in greater detail. Please contact us at 512-249-4000 or intlresidence@trinity-pm.com at your earliest convenience so we may schedule an appointment. We are here to be of service.
Great Valuesubmitted by Patricia T. - |Recommended: YesI would recommend it.
response from property -Thank you for your review. We are pleased to hear that you are enjoying your stay with us. We hope we continue to provide you with a valuable home and memorable experience.
Affordability Excellent Mainentance & Office Staffsubmitted by Rhonda P. - |Recommended: NoLove the new sign at the curve to IRA.
response from property -We appreciate you taking the time to share your feedback with us. Our office staff and maintenance team work diligently to create an atmosphere that residents can fully embrace as home. We are happy to hear that you like our new sign and we hope that future improvements to the community continue to positively add to your experience with us.
Loving everything so far thanks!submitted by Miranda O. - |Recommended: YesIt's a very pleasant place, beautiful to look at, i love the area!
response from property -Thank you for your review. We are pleased to hear that your stay with us has been enjoyable. If there is anything we can do to enhance your experience in the future, please contact us at 512-249-4000 or intlresidence@trinity-pm.com. We are here to be of service.
a great place to livesubmitted by Deborah S. - |Recommended: YesThe area
response from property -We are pleased to hear that you enjoy being a member of our community. Thank you for the feedback and we hope you continue to enjoy your stay with us!
Nice place to live and growsubmitted by Melissa P. - |Recommended: YesThe 1-bedroom apartment we have is the biggest I've ever seen. Maintenance is prompt and friendly and you always see them out working on the complex, making sure it's clean and well taken care of.
response from property -Our maintenance team takes pride in a job well done and we are happy that their hard work has helped create a suitable living environment for you. Thank you for sharing your feedback with us!
I love it here!submitted by Patricia T. - |Recommended: YesGreat square ft for the price, great office staff, very pet friendly complex.
response from property -Thank you for your review. We will continue to strive to make International Residence a great place for all to call home.
Nice place to livesubmitted by Andrea I. - |Recommended: Yesits a nice apartment complex
response from property -Thank you for your review. We will continue to strive to make International Residence a great place for all to call home.
Great complex, excellent staff, facility well taken care of.. submitted by Ronald K. - |Recommended: YesIt is a pleasure to live at International Residence. Our staff is professional in the management of our complex and supportative of the residence.. All of our needs are here. Maintenance of all areas when needed. The landscape is well maintained.
response from property -Thank you for your feedback. We value your opinion. Please feel free to contact the office at 512-249-4000 Mon-Fri 9-6, Sat 10-5 and Sun 1-5. We are here to be of service.
I enjoy living here.submitted by Gregory B. - |Recommended: YesThe apartments may be a bit older, but they are reasonably well maintained. The front office staff is nice. Maintenance may not be super fast to respond to issues, but they do respond and will generally work the issue until it's resolved to your satisfaction. However, the best thing I can say about the place is that the price to sq. ft. ratio is superb. You're getting a very big apartment for the cost, and it's in a great, thriving section of Austin, close to the metro rail.