Ratings & Reviews

Overall Rating

4(141 reviews)78.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Not bad, but parking is a big issue along with children have no where to play. Playing around cars, etcsubmitted by Minnie S. - |Recommended: YesNot bad, but parking is a big issue and excessive noise of children playing between cars, riding bikes, scooters and skateboards on sidewalks and refusing to move.
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
Staffsubmitted by Reneshia O. - |Recommended: YesCourtney has always been awesome She's always super friendly and helpful. I really appreciate her friendly and cheerful personality
response from property -Thank you for your review. We are happy to be of service.
Everything is oksubmitted by Angelina V. - |Recommended: YesLiving here is okay. Not complaining about anything only I need better parking
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
I've lived here for about 26 year's. I lsubmitted by Charles B. - |Recommended: YesYou are accessable to resturants,shopping,parks,movies, everything is here.Very convenient.
response from property -Thank you for your feedback. We hope you continue to enjoy your living experience with us.
Great place to live submitted by Amanda G. - |Recommended: Yesfeels slow paced and peaceful for the most part. My apartment is by a busy street don't mind that too much during the day just more at night during peck hours.
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Cramed parking, but good apartments at a decent pricesubmitted by Joshua C. - |Recommended: YesThis is a good place to live if you're strapped for money, but don't want the low quality that comes with cheaper rent. While the parking situation is a little annoying, the apartments themselves are clean, well kept and maintenance usually responds to any problems in a very quick fashion. The staff are helpful and the internet is decent, plus the apartments are only a short ways away from the Lakeline mall and plaza area, so there's a lot to do nearby. So yeah, not perfect, but definitely better than a lot of other Austin apartments similarly priced.
response from property -Thank you for your constructive feedback. We will use this review to help fine tune our amenities and services.
Can't beat the price. submitted by Thunder L. - |Recommended: YesThe buildings are a little older, but I love the layout of my apartment. It's for a GREAT price, and the layout of a 3x3 is incredible. The maintenance people respond to my problems within 72 hours, and for the most part I don't hear my neighbors. Yes the kids are always outside playing, but they are not ask bad as comments try to make them. The parking lot is relatively clean, my only true complaint is the parking. Although if you spend the extra 25.00 a month on a parking spot you won't have a problem.
response from property -Thank you for your review. We are happy to be of service.
Very nice apartment communitysubmitted by Tecola H. - |Recommended: YesNice apartments. Needs more parking tho. Very spacious.. Love the layout.
response from property -Thank you for your constructive feedback. We will use this review to improve upon the overall resident experience.
Not terrible for price and amount of space.submitted by Roberta H. - |Recommended: NoI hoped the parking lot situation would be improved, but if I wasn't already paying for a spot, I would be pretty dissatisfied with the parking. Also the parking lot infrastructure is terrible--after it rains which it has been doing for the past three weeks I have to cross a moat to get to my car. The water drainage routes need to be improved. The maintenance crew is quick and timely with their requests which is awesome. The tenants keep to themselves, but display all their trash on their patios. Tenants don't pick up their dog poop, and the office does not do a great job about enforcing tenants to keep their patios clean and free of useless debris. All in all the space inside my apartment and the fact that I live so close to work is why I'm staying.
response from property -Thank you for your feedback. We will use this review to help improve upon our services and amenities.
Propertysubmitted by Nicky N. - |Recommended: YesI actually love living at the Hendrix just think the parking could be a lot better and some of the apartments need to be updated. Otherwise it is a nice place to live, some friendly neighbors, and some that just need to control the kids. I don't like the rocks around the grounds because the kids throw them and put them in the driving area and my car has been hit twice by rocks. Should just be able to park wherever since the parking is not good rather than pay.
response from property -At The Hendrix, we value feedback like yours. Sometimes even larger communities experience parking issues at some time or another. If you would like to reserve a parking space, please stop by the office and we will be glad to help you complete all required paperwork. We are sorry that you have experienced children throwing rocks at your vehicle. We do encourage residents to report inappropriate and disruptive behavior to the office. Details of the disruptions can be emailed to us at hendrix@trinity-pm.com. If you would like to speak to the office, please stop by Monday - Friday from 9:00 am to 6:00 pm or by phone at 512-249-4000. Thank you for your review.
The property is horrible.submitted by Candis C. - |Recommended: NoI would tell them of all the tons of issues I've had here and to not rent here no matter what.
response from property -We are disappointed to hear that your experience with us has not been to your satisfaction. Please contact us at 512-249-4000 so we may formulate ways in which we can provide you with a more valuable experience.
Mediocresubmitted by Laura W. - |Recommended: NoUnremarkable.
response from property -Thank you for your feedback. Please contact us at 512-249-4000 if you have any suggestions regarding how we may add value to your living experience. We are here to be of service.
Awesome placesubmitted by Michael C. - |Recommended: Yesyes, i love living here
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Nice place to livesubmitted by Blythe M. - |Recommended: YesCool community, nice ppl around. Spacious apartments. I give it 2
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Good for the price in austin. submitted by Jose Z. - |Recommended: Yesat the hendrix, good value. friendly staff. a little outdated,
response from property -Thank you for your feedback. Please let us know if there is anything else we can do to provide you with an exceptional living experience.