Ratings & Reviews

Overall Rating

4(141 reviews)78.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Needs a facelift for apartments and parkingsubmitted by Lakesha S. - |Recommended: NoIt's nice most of the time outside of the obvious pest control issue
response from property -Thank you for your constructive feedback. If you would like to schedule an appointment to have our pest control service visit your apartment home, please contact us at 512-249-4000 and we will be more than happy to address this concern. We are always happy to be of service.
Affordable, comfortable, and plesant submitted by Mikaila M. - |Recommended: YesMostly great, although the way the split up the water doesn't seem quite fair. Living by myself in a studio should rack up a $100+ water bill.
response from property -Thank you for your review. If you would like to review our utility billing, please stop by the office or give us a call at 512-249-4000. We are happy to be of service and answer any questions you may have.
It's a great community, and you get more living space, as opposed to other communitiessubmitted by Verneicia H. - |Recommended: YesMy family and I enjoy our living space, it's a great floor plan and everyone is happy. The landscaping may not be a plush as other communities around this property, but no other community can compare to the space that you get for your money! Which is what sold us on this property! We love it and are planning our renewing our lease for another year :)
response from property -Thank you for taking the time to share these kind words about our community. We are pleased to hear that your experience has been a positive one and that you have decided to continue your residency with us. We hope we continue to meet your expectations.
Greatsubmitted by Model 3. - |Recommended: YesA wonderful place to be
response from property -Thank you for your review. We can see that our maintenance team and the noise level of our community are two contributing factors to your enjoyment of our community. We hope we continue to provide you with an exceptional place to call home.
Good place to save money while looking for a real homesubmitted by Karen D. - |Recommended: NoIt is just "ok" living at the International Residence. It has a cold professionalism to it that is anything but hospitable. However, you are paying a low rate so it almost hard to expect more than that.
response from property -As a property management team, one of our main priorities is to provide excellent service that helps add positively to the resident experience. Please contact us directly at 512-249-4000 to discuss your concerns in greater detail.
Profile won't show any info for present or past submitted by Tyler L. - |Recommended: YesTo fix my profile so I can see my payment history and my present stuff as well
response from property -Thank you for bringing this issue to our attention. Please contact us directly at 512-249-4000 so we may review your profile with you.
It's oksubmitted by Clifford S. - |Recommended: NoIt's just ok. Maintenance could be a lot better and need more dumpsters. Bedrooms are very big.
response from property -Thank you for your constructive feedback. If you have any additional suggestions you'd like to share with us, please notify a member of our team. We are always looking into new ways to ensure that our residents are satisfied with their experience at International Residence.
Needs renovations, needs better maintenance, Trinity staff really are amazing.submitted by Stephanie K. - |Recommended: NoNot the best. I hate the parking lot. It kills my car. I hate how poorly kept the rooms are.
response from property -Thank you for your constructive feedback. If there are any additional concerns or questions you have that you would like to discuss, please contact us at 512-249-4000 at your earliest convenience. We look forward to speaking with you.
Large apartments but older and run downsubmitted by Neil S. - |Recommended: YesMostly fine, minor annoyances when it is cold out and the insulation on all doors and windows is horrible. Hot water doesn't work well consistently in either shower. Every resident I have met is friendly.
response from property -Thank you for the constructive feedback regarding our community. If you have any maintenance issues that you would like to bring to our attention, please contact us at 512-249-4000 and we will set up a time that a member of our team can come and assess the situation. We look forward to speaking with you and enhancing your enjoyment of your home.
So far I have been happy here.submitted by Denise W. - |Recommended: YesMy area is quite thank goodness. I have had no problems. Then when I had to talk to someone in the office, they all have been very nice.
response from property -We are pleased to hear that our on-site team has provided you with exceptional service. We hope we continue to meet your expectations.
Decent Place to Livesubmitted by Michele H. - |Recommended: YesI have lived here almost four years now and I don't have any complaints.
response from property -Thank you for your review and your long-time residency. We are pleased to hear that your stay with us has been a positive experience. If there is ever anything we can do to enhance your experience with us, please let a member of our team know. We are here to be of service.
It takes way to long for repairs to be completedsubmitted by Randall O. - |Recommended: NoThe space for the price is a really good deal. The staff is friendly and having a balcony and fireplace are really nice...The apartments need some renovations, especially the windows and insulation because energy bills are through the roof. It takes far too long for repairs to be made in the apartments.
response from property -As a property management company, resident satisfaction is our number one priority. We would like the opportunity to meet with you and discuss your concerns in greater detail. Please contact us at 512-249-4000 or intlresidence@trinity-pm.com at your earliest convenience so we may schedule an appointment. We are here to be of service.
Great Valuesubmitted by Patricia T. - |Recommended: YesI would recommend it.
response from property -Thank you for your review. We are pleased to hear that you are enjoying your stay with us. We hope we continue to provide you with a valuable home and memorable experience.
Affordability Excellent Mainentance & Office Staffsubmitted by Rhonda P. - |Recommended: NoLove the new sign at the curve to IRA.
response from property -We appreciate you taking the time to share your feedback with us. Our office staff and maintenance team work diligently to create an atmosphere that residents can fully embrace as home. We are happy to hear that you like our new sign and we hope that future improvements to the community continue to positively add to your experience with us.
Loving everything so far thanks!submitted by Miranda O. - |Recommended: YesIt's a very pleasant place, beautiful to look at, i love the area!
response from property -Thank you for your review. We are pleased to hear that your stay with us has been enjoyable. If there is anything we can do to enhance your experience in the future, please contact us at 512-249-4000 or intlresidence@trinity-pm.com. We are here to be of service.